ALaCarte.Direct ALaCarte.Direct
🛒 Order online + Pick up in store

Click & Collect

for Restaurants

Your customers order online, pay and come to collect their order at the chosen time slot. 2% de commission avec Premium.

Activate Click & Collect How does it work?

How does it work?

Your customers order online, pay and come to collect their order at the chosen time slot.

Click & Collect Demo

Duration: 1 min

📹 Video to be filmed: customer journey for food truck or bakery

How does it work?

Your customers order online, pay and come to collect their order at the chosen time slot.

1
📱

The customer orders online

He consults your menu, selects his dishes and chooses a collection time slot.

2
🕐

He pays online

Secure payment by credit card, Apple Pay or Google Pay. Immediate confirmation.

3
💳

You are preparing

The order arrives on your interface. You prepare for the indicated time.

4
🛍️

He recovers

The customer picks up their order at the chosen time slot. Zero waiting.

Why adopt Click & Collect?

Keep your margins

Commission of 2% with Premium vs 25-30% on delivery platforms. You keep 95% of your sales.

Your customers, your base

Collect emails and build customer loyalty. The customers belong to you, not the platform.

Slot management

Set your schedules and the number of orders per time slot. Avoid overloading the kitchen.

Detailed analytics

Track your sales, your star dishes, your peak hours. Optimize your offering.

📊

Impact on your income

Average order 35€
ALaCarte Commission (5%) -1,75€
You keep 33,25€

With Uber Eats (25%), you would keep 26,25€

€7 extra per order

Suitable for all food businesses

From food trucks to bakeries, and including caterers

🚚

Food Truck

Order in advance to avoid the queue. Real-time geolocation.

🥖

Bakery

Order the day before for the following morning. Fresh bread guaranteed.

🍲

Caterer

Event orders with preparation time. Personalized quotes.

🍔

Fast food

Fast flow with 5-minute slots. Automatic upselling.

🍷

Wine cellar

Product catalog with real-time stock updates. In-store pickup available.

🍽️

Restaurant

Special "takeaway" menu in addition to the dine-in service.

Frequently Asked Questions

How does Click & Collect work?
Your customers browse your online menu, select their dishes, choose a pickup time slot, and pay online. You receive the order with all the details and prepare it for the specified time. The customer then picks up their order on-site, without waiting.
What types of establishments can use Click & Collect?
Click & Collect ALaCarte is suitable for everyone: traditional restaurants, fast food, food trucks, caterers, bakeries, pastry shops, delicatessens. Any food business that wants to offer online ordering with in-store pickup.
Is there a commission on Click & Collect sales?
Our model is simple: a 5% commission on online payments only. No fixed fees, no mandatory monthly subscription. You only pay when you sell. Much cheaper than delivery platforms (20-30%).
Can we manage the collection slots?
Yes, you configure your pickup slots according to your opening hours. Set the maximum number of orders per slot to avoid overloading the kitchen. Block out slots in case of high demand or special events.
How are customers notified?
The customer receives a confirmation email with a summary and collection time slot. You can send a notification when the order is ready. The customer can track their order status in real time in their account.
Can Click & Collect and in-store ordering be combined?
Absolutely. With ALaCarte, you manage everything from the same interface: table orders (QR code scan), Click & Collect, and even delivery if you wish. All orders arrive on your KDS kitchen system.

Launch your Click & Collect in 5 minutes

Keep your margins, keep your customers. Click & Collect ALaCarte only charges a 5% commission.

Activate Click & Collect See Table Ordering